Frequently asked questions (FAQ)

The DISC model is a behavioral grid, also known as a psychological assessment tool, which determines a person's personality type. This form of behavioral analysis was created by Walter Vernon Clarke on the basis of work carried out by psychologist William Marston and described in the book "Emotions of Normal People" published in 1928. DISC is an acronym for the four personality types: Dominant, Influential, Steady and Conscientious; each is defined by a type of energy and associated with a color.

Read more

You have two options:

• either you can take advantage of one of the tests given out for free every day by clicking on the "Take the test" button on the TEST page of our website.
• or you may have received a test as a gift from someone else, in which case all you have to do is click on the "Take the test" button in your invitation e-mail.

Yes, registration on the Force4DISC website is totally free of charge.

Simply use the forgotten password feature. A new password will be e-mailed to you. We recommend that you change it the next time you log in. For security reasons, you may not retrieve your old password.

You can reset your password if you've forgotten it. The system will then send you a new password by e-mail. If the message takes a long time to arrive, check your spam folder.

Please note that a new password cannot be sent to you if you haven't set up an account or if you've entered the wrong e-mail address. For security reasons, no alerts will be sent to you.

You can change your password directly from your user account (dashboard).

We set up Force4disc.com to help people develop their interpersonal potential and learn more about themselves. You're free to use it as you see fit.

Professional coaches may also use it in their work, provided they inform their clientele before implementing the test, and that they comply with all regulations regarding the ownership of personal data.

There are two possible scenarios:

1. If you are a professional coach (or HR manager, trainer, etc.) and would like your clients to take the test, you can assign one to them by registering on our website and ordering the tests you need. You will need to confirm that you are a professional coach (when you register or via your user account) in order to be able to assign tests to other people and manage their results. If you don't respect these criteria, you will not be able to assign tests. Regulations governing the ownership of personal data require us to make the professionals in charge of end-customer personal data accountable. The procedure is illustrated in the test assignment manual.
2. If you are a private individual and would like to share a DISC test with friends and family, you can purchase a test as a gift, but not assign it. This means providing access to the test questionnaire and the respondent's results in their entirety by means of a purchased credit. You will not have access to the results personally.

If you are a private individual and would like your family members to take the DISC test, you can give a test as a gift by purchasing credit in the online store. One test purchased is equivalent to one credit. Giving someone a credit means you also give them access to the DISC test and their results in their entirety. You will not have access to the results personally.

If you're a professional coach, trainer or HR manager and you'd like to give Force4DISC tests to your employees, trainees or clients, all you have to do is purchase credits and go to your user account, to the "my account" section, and then click on the "assign tests" icon. This option is only available if you have previously indicated that you are a professional coach. If you haven't already done so, you can modify this information on your user account, in the "my account" section.

The procedure is illustrated in the test assignment manual.

You can cancel a test that has not yet been started. Simply go to your account, in the "profiles I manage" section, and cancel the tests you no longer wish to use.

If you've started the test but your computer has crashed, or you've simply had to stop, you can go to your account, in the "profiles I manage" section, and cancel your test. If you cancel the test, the credit you have purchased will automatically be credited back to your account so that it can be used again. Of course, cancelling a free test does not allow you to recover any credits.

Giving someone a test consists in transmitting a DISC test credit to someone via an e-mail address. The test will be strictly personal, and only the designated respondent will have access to the results.

Assigning a test consists in sending someone an invitation to take the DISC test, while maintaining access to their results. This is something a professional coach might do in their line of work.

First, you'll receive an e-mail with a summary of your results and a link to the full results page on force4disc.com. Then you can then choose to download the report in PDF format, or read it directly online.

By creating a workbook, you can store and organize test results in your own way. You can use them for groups, companies or specific files.

For example, if you're a trainer giving a DISC training course to sales staff from company X, you could name your workbook "Group A - Company X - September 2021" and subdivide it into "sales staff in the industrial department".

Workbooks can also be used to represent the profiles of all respondents on the same graph.

Workbooks are illustrated in more detail in the workbook manual.

Anyone who wishes to, straight from the online store.

No! You can order credits yourself in the store.

Our website is designed to give you complete autonomy. You can purchase credits directly from the store at the right price, with no need to wait or to go through any intermediary.

Our website allows you to pay by credit card or via PayPal. It is also possible to pay by bank transfer after receiving a quote.

If you have a special request, you can always contact us for a quote.

Payments are handled by PayPal. They are fully secure. All connections are encrypted and no payment information passes through our servers, in compliance with the SIP banking standard. Depending on your bank's specific requirements, a double authentication system (SMS or other) may be in place.

You can order tests individually or in packs with sliding-scale prices directly on our website, via the online store. The only limit is your bank's payment cap. Please feel free to contact us for a quote or to pay by bank transfer.

Your invoices are available directly on your user account (dashboard). They are also sent to you by e-mail, in PDF format, when you place an order.

In accordance with the law, invoices and quotes are carefully stored for 10 years.

We're always open to special requests. We can install a version of our website using your company's color scheme. Contact us to draw up specifications and obtain a quote.

We are attentive to the needs of students and schools. Contact us for a quote and to request preferential rates.

Of course! We work all year round with companies who wish to organize DISC training sessions for their employees. To ensure that we meet your expectations, we recommend that you write to us by clicking on the "contact" button on the page of the training session you're interested in.

Together, we can discuss our terms and conditions, the target audience, as well as the challenges and the constraints you are facing, so that we can offer you a customized training program tailored to your needs.

Yes, we offer training courses tailored to schools, in terms of duration and target audience.

Elodie Bancelin, professional coach and training consultant in management and personal development, who is specialized in DISC communication, assertiveness and managing emotions.

She helps companies bring their training programs to fruition and in her role as a "Merci Mon Coach" training organization, she also consults with experts in fields requiring know-how other than her own, in order to provide her clients with a complete, tailor-made service.

Yes, of course! All programs are customized and tailor-made. You can make a request online, and we'll contact you by e-mail or telephone, to refine your needs and suggest a training program that meets your needs while taking into account your core business.

The training programs requested on our website are generally linked to the DISC model, so testing is an integral part of the service.

Certification and Datadock registration are required to apply for and obtain funding for DISC training. Our training organization is therefore ICPF and Qualiopi certified, and fully registered on Datadock. Our trainer, a professional coach, is also a member of the EMCC, a guarantee of quality and follow-up in her coaching practice.

The confidentiality of your personal data is very important to us, and we are committed to complying with the General Data Protection Regulation to the best of our ability.

Please consult our data protection and cookies policy.

All pages on our website use the HTTPS secure protocol. Connections are protected by the SSL mechanism. We regularly check site security with organizations such as SSL Labs. Our latest security audit was rated A+.

Data is stored in our database in encrypted form. Even in the event of theft, it is impossible to read it without our encryption key.

Our data is stored exclusively in France on OVH servers.

You can refuse all non-essential cookies. Some legitimate cookies, such as your hardware ID, are necessary for the site to function properly and cannot be deactivated.

We use Google Analytics services and associated cookies to compile statistics and improve your user experience.

You can contact us at any time to close your user account.

To comply with current data protection regulations, we will only store your data for 5 years.

You can view and modify your details directly from your user account.

It is always possible to review your personal information and decide to delete or modify certain data.